PLEASE NOTE: All payments and purchases are nonrefundable, no exceptions. We DO NOT offer discounts. Pricing is not negotiable. Deposits are transferable if the requested sex/color/temperament is not available for up to2 years. Breeder reserves the right to refuse sale.
Jackson's Kennel's Deposit and Refund Policy
Jackson's Kennel has a strict nonrefundable deposit policy. Deposits are a security deposit and a commitment to purchase. Should the requested sex/color not be available the deposit will be transferred to any unreserved puppy or to a future litter. Jackson's Kennel cannot guarantee a puppy will be available nor a litter will be born. Should the buyer decide to cancel their purchase the deposit is forfeited. Once a puppy is assigned/picked it can not be changed. If you decide a puppy from the reserved litter doesn't suit your wants or you cannot commit to a puppy at that time your deposit is transferrable to any available litters for up to 2 years. If a puppy isn't selected within 2 years the deposit is forfeited.
Deposits are not refundable if:
The buyer changes their mind/backs out of purchasing
The buyer finds another breeder
The buyer finds a cheaper dog
The buyer's life circumstances change
The buyer has an emergency
A pet allergy
A buyer's financial/job situation changes
The requested color/sex isn't available
A missed pregnancy, miscarriage, reabsorbed litter, premature birth, ect.
The breeder terminates the buyer-breeder relationship due to the buyer's behavior, attitude, and/or actions
Deposits may be refundable if:
The litter is deemed unfit for sale
The breeder decides to refund case by case
The reserved puppy is unfit for sale or passes away
The breeder decides to retain the reserved puppy for their own program
Once a dog has left Jackson's Kennel it is property of the buyer. We do not offer refunds if the buyer decides they want to return the dog without a valid medical reason as accepted under the health guarantee. It is highly advised to consider the implications a new puppy or dog will have on all aspects of your life prior to purchasing it. We do not refund for buyer's remorse or for being unhappy with the puppy or dog. It's advised to ensure you're not allergic to dogs, dander, and that all household members are ready for a new dog before placing a deposit.
In the event a Jackson's Kennel puppy/dog is in need of being rehomed the puppy/dog is to be returned to the breeder. There is no refund or reimbursement given for returned dogs. It is required in our contract that if you're looking to rehome your dog they are to come back to us, or if we can't commit to the dog's needs/have the available resources for it we will help you find a new home for your dog. Should the buyer be displeased with their puppy Jackson's Kennel but unwilling to return it to the breeder we may be able to assist in finding a new suitable home for it.